Please note, we have made recent changes to our support process that will impact how you engage with our teams, including new contact information.
Our Customer Support team can be contacted by phone or email using the following contact methods:
Our team is available from 7:00 a.m. to 7:00 p.m. CST Monday – Friday. An overview of our support services can be found here.
When contacting support it is helpful to including the following information:
In the past, you received an automatic email response when the website form was completed. Moving forward you will now receive an email when your case has been reviewed by our Customer Experience team.
To streamline case handling, it is best to use that thread for any communication regarding that case. To initiate a new request please create a new email.