Fill out the following form, provide a valid email address and press Support; you will receive a ticket receipt confirmation via email.
Our uniquely affordable product is (in part) due to our use of email as our primary means of providing technical support, as it allows our staff to serve multiple customers simultaneously. We use the phone when needed, and GotoAssist, when on-line assistance is required.
If our staff requests certain details via email, please supply them; if our staff requests that you take certain steps and report back the results, please do so. And thank you . . . for helping us help you!
If you are looking for the KnowledgeSync V9 installer, please download it here
Partners if entering a support ticket for a customer, please enter the customer name in the comments section below.
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